Question 1

Do you treat my condition?

Accepted Answer

See the “What We Treat” section for a broad overview of conditions I commonly see in the clinic. It is good to keep in mind that I don’t treat just one condition but the whole person. If you want to know if House of Balance PT is a good fit, my best advice is to set up a free  “Discovery Call” where you can speak directly to me or email me at info@houseofbalancept.com.

Question 2

How do I know if House of Balance is right for me?

Accepted Answer

I encourage you to explore this website, but the best way to discover if we are a good fit is to schedule a free “Discovery Call” and speak directly with me. Most people come to see me for symptomatic hypermobility, chronic pain, and/or dizziness/balance issues. Many people find me because they are looking for a whole-person approach to their physical therapy.

Question 3

What is House of Balance PT?

Accepted Answer

House of Balance is a Charlottesville-based clinic that focuses on helping people with dizziness, chronic pain, and symptomatic hypermobility. Treatment integrates skilled physical therapy with lifestyle and health coaching to help you find the root cause of mobility issues and pain.

Question 4

Do you accept insurance?

Accepted Answer

House of Balance does not participate in insurance. Some services may be covered by your insurance. Your invoice may act as a superbill if you choose to file on your own.

Some of the benefits of not participating in insurance: 
- No more wait times for "insurance approval" to start therapy and no more breaks during the course of therapy for "insurance re-authorization".
- You and your provider have the power to decide how many sessions are right for you and what activity level you want to be able to get to before ending therapy.
- Your provider is not motivated by insurance reimbursement when choosing treatment options. You get the best treatment for your healing. Period.
- I get to spend more time with you per session and get you feeling better faster.

Question 5

Do you accept Medicare/Medicaid?

Accepted Answer

No, House of Balance does not participate in Medicare or Medicaid.

Question 6

How does payment work?

Accepted Answer

Payment is due at the time of your visit. We accept check, cash, all major credit cards, and FSA/HSA cards. 6 and 10-session packages are purchased at the time of your first treatment session and offer significant price reductions and improved outcomes. If you have specific financial needs, reach out to me direction at info@houseofbalancept.com.

Question 7

How do the packages work?

Accepted Answer

Although you may purchase one session at a time, we also provide discounted packages in 6 or 10-session formats. Evidence suggests that investing in bundled sessions improves a person’s confidence and perseverance leading to better results. Whether you want to pay as you go or buy a package, we are committed to improving how you move and feel, and looking forward to collaborating in your health to create lasting change.

Question 8

How do visits work?

Accepted Answer

Every client starts with a complimentary, 15-minute phone call with me (Dr. House) to see if we are a right fit for each other. After that, you may choose to proceed one visit at a time or pick a 6 or 10-visit package depending on your needs and/or preferences. All appointments are 1-hour. The first in-clinic visit is a comprehensive evaluation and initiation of treatment. All future sessions are focused on treatment and re-assessment as needed. I am fully dedicated to your healing journey success. Email and texting support is available between sessions for maximum results.

Question 9

What makes you different from a regular physical therapist?

Accepted Answer

Beyond traditional physical therapy, I understand the concepts of brain retraining, applied neurology, and lifestyle medicine. I integrate these into skilled physical therapy to provide you with whole-person multisystem approach to address your mobility deficits and symptoms.

An example of this is someone who comes to see us for shoulder pain. We may use traditional physical therapy tools including stretching, strengthening, and/or dry needling, but through detailed history and examination, we may also discover that the patient has poor sleep hygiene and stress management and coping strategies that are causing increased pain and dysfunction in the shoulder area. Instead of being limited by physical therapy constructs, we can tailor a truly personalized plan that will maximize our client’s success and quality of life. The additional benefit is that although this person came in with shoulder pain, they are gaining tools for better sleep, better coping strategies and stress, and improved movement strategies to decrease risk of future injuries.

Another example is someone who comes in with dizziness and migraines. They may receive interventions including movement and balance training and muscle release therapy typical within the scope of physical therapy, but can also receive the integrative support they need for success which may include mindset work, introduction to meditation, information on migraine diets and devices to decreases symptoms, and more in-depth education on interconnectivity of the body and how to regulate the nervous system.

Although I can offer a  broader capacity of care than traditional physical therapists, I also am a strong believer in acting only within my expertise. If needing advice or care outside of my scope of practice, I work with you to find the care you need.

Question 10

What form of payment does House of Balance accept?

Accepted Answer

I accept cash, check, and all major credit and debit cards, HSA and FSA cards.

Question 11

What is your cancellation/late/no show policy?

Accepted Answer

This policy will be stated in your intake packet. Although we understand true emergencies do happen, we appreciate you rescheduling within 24 hours of your appointment when possible.

Frequently Asked Questions